ey777 Privacy Policy

1.1 Information You Provide Directly

When you register an account, verify your identity, make a deposit, or contact our support team, you provide us with personal information. This may include:

• Full name and date of birth, as provided at registration.
• Mobile phone number, used as your primary account identifier and for payment processing.
• Email address, if provided voluntarily during registration or when contacting support.
• Identity documents (such as a national ID card or passport), submitted during KYC verification.
• Payment account details (such as your bKash or Nagad mobile number), used to process deposits and withdrawals.

1.2 Information Collected Automatically

When you access and use the ey777 platform, certain technical information is collected automatically by our systems. This includes:

• IP address and approximate geographic location derived from that IP address.
• Device type, operating system, and browser type and version.
• Pages visited, time spent on each page, and actions taken within the platform (such as games played and bets placed).
• Session timestamps and login history, used for security monitoring and responsible gaming purposes.

2.1 Purposes of Processing

ey777 uses the personal information it collects for the following purposes:

• To create and manage your ey777 account, including verifying your identity and age in accordance with our Terms and Conditions.
• To process deposits and withdrawals through your registered payment account (bKash, Nagad, Rocket, Upay).
• To provide customer support and respond to your queries, complaints, or account requests.
• To conduct KYC (Know Your Customer) verification and anti-money-laundering (AML) checks as required.
• To monitor platform activity for fraud prevention, security purposes, and responsible gaming compliance.
• To send you service-related communications, such as account confirmations, transaction receipts, and security alerts. We do not send unsolicited marketing emails without your consent.

3.1 Lawful Grounds

ey777 processes your personal data on one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: processing required to perform the contract between you and ey777 (e.g. operating your account, processing payments).
• Legal obligation: processing required to comply with applicable laws and regulations, including KYC and AML requirements.
• Legitimate interests: processing for fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your data protection rights.
• Consent: where you have given explicit consent to a specific processing activity, such as receiving promotional communications.

4.1 Categories of Recipients

Your personal data may be shared with the following categories of recipient:

• Payment processing partners (bKash, Nagad, Rocket, Upay) — solely to facilitate your deposits and withdrawals.
• Identity verification and KYC service providers — to fulfil our age and identity verification obligations.
• Regulatory authorities, law enforcement agencies, or courts — where required by applicable law, a court order, or a regulatory direction.
• Technical service providers (such as hosting and security infrastructure providers) — who process data on our behalf under strict data processing agreements and are prohibited from using your data for their own purposes.

5.1 Payment Processing

All deposit and withdrawal transactions on ey777 are processed through local Bangladeshi mobile financial services: bKash, Nagad, Rocket and Upay. When you make a deposit or request a withdrawal, ey777 transmits the minimum necessary payment information to your chosen payment provider to complete the transaction. ey777 does not store full payment account credentials on its own servers. Payment data is transmitted over encrypted SSL connections at all times.

5.2 Transaction Records

ey777 retains records of all deposit and withdrawal transactions associated with your account. These records include transaction amounts, timestamps, and payment method identifiers (such as the last digits of your bKash mobile number). These records are retained for the purposes of account management, dispute resolution, and compliance with applicable financial regulations. Transaction records are not shared with third parties except as described in Section 4 of this policy.

6.1 Retention Periods

ey777 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law. In practice, this means:

• Active account data is retained for as long as your ey777 account remains open and active.
• Following account closure, transaction records, identity verification data, and account history are typically retained for a minimum of five years to satisfy applicable AML and regulatory requirements.
• Data held for fraud prevention or security investigation purposes may be retained for longer periods where there are reasonable grounds to do so.

7.1 Summary of Your Rights

• Right of access: you may request a copy of the personal data ey777 holds about you.
• Right to rectification: you may request that inaccurate or incomplete personal data be corrected.
• Right to erasure: in certain circumstances, you may request that your personal data be deleted. Note that this right is subject to our legal retention obligations (see Section 6).
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed.
• Right to object: you may object to processing carried out on the basis of legitimate interests, including direct marketing.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

8.1 How We Use Cookies

The ey777 platform uses cookies and similar tracking technologies to operate correctly and to improve the player experience. Cookies are small text files stored on your device by your browser. We use the following categories of cookies:

• Essential cookies: required for the platform to function, including session management, login authentication, and security features. These cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your preferences (such as language and display settings) to personalise your experience across visits.
• Analytics cookies: used to understand how players use the platform, which pages are most visited, and where errors occur. This data is aggregated and does not identify individual players.

8.2 Managing Cookie Preferences

You can manage or disable non-essential cookies through your browser settings. Instructions for doing so vary by browser and are typically found in the browser's Privacy or Settings menu. Please be aware that disabling certain cookies may affect the functionality of the ey777 platform. ey777 does not use third-party advertising or retargeting cookies.

9.1 Security Measures

ey777 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, restricted access to personal data within our organisation on a need-to-know basis, regular security assessments of our platform infrastructure, and secure storage of all personal data on protected servers. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your ey777 login credentials confidential.

10.1 Minimum Age Requirement

The ey777 platform is strictly intended for adults aged 21 and above. ey777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered an ey777 account, please contact our support team immediately so that we can investigate and take appropriate action.

11.1 Policy Updates

ey777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When material changes are made, we will update the "Last updated" date at the top of this page. Your continued use of the ey777 platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Email Contact

You can reach the ey777 data team at:

[email protected]